E-Books.Pub
Effective Date: January 1st, 2025

At E-Books.Pub, we strive to provide high-quality digital content. Due to the nature of downloadable eBooks, all sales are final, and we do not offer refunds or returns except in specific circumstances outlined below.

1. Non-Refundable Purchases

• All eBook purchases are final. Once a purchase and download is completed, refunds or exchanges are not available.

• We do not offer refunds for customer errors, such as purchasing the wrong eBook or failing to verify compatibility with your device.

2. Exceptions for Refunds

We may consider refunds only under the following circumstances:

• Duplicate Purchase: If you accidentally purchase the same eBook more than once, you may request a refund for the duplicate charge.

• Defective File: If the eBook file is corrupted, incomplete, or unreadable, we will provide a replacement or a refund upon verification.

• Unauthorized Transaction: If a purchase was made without your authorization, contact us immediately for assistance.

3. Requesting a Refund

If you meet the refund eligibility criteria, you must submit a request within 7 days of purchase by visiting our Contact Us page and providing the following information:

• Order number

• Description of the issue

• Proof of purchase (if required)

4. Processing Time

• Refund requests will be reviewed within 5-7 business days.

• If approved, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

5. Chargebacks and Disputes

• If you initiate a chargeback without contacting us first, we reserve the right to dispute the claim and restrict future purchases from your account.

• Fraudulent disputes may result in suspension of account privileges.

6. Changes to This Policy

We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about our Refund and Returns Policy, please visit our Contact Us page.

E-Books.Pub
Website: https://www.e-books.pub