Managing the Digital Transformation

This book provides the key technologies involved in an organization’s digital transformation. It offers a deep understanding of the key technologies (Blockchain, AI, Big Data, IoT, etc.) involved and details the impact, the decision-making process, and the interplay between technologies, business models, and operations. Managing the Digital Transformation: Aligning Technologies, Business Models, and Operations provides frameworks and models to support digital transformation projects. The book presents the importance of digital transformation as a resilience approach to the operations processes and business models. It covers the essential elements integrating the technology, the organizations, the operations, and supply chain management used to move toward digital transformation. Concepts and mini-case studies are included to provide a deeper understanding of digital transformation projects with a holistic view. The book also examines the role that digital transformation plays with consideration of inter-organizational and intra-organizational capabilities, along with the role of digital culture, the worker’s skills, business models, reconfiguration, as well as an operations optimization angle. Practitioners, consultants, governments, managers, scholars, and anyone interested in digital transformation will find the contents of this book very useful.