Handbook of Health Services Evaluation: Theories, Methods and Innovative Practices

This handbook offers a comprehensive overview of the theories, methods and practices in evaluating health services. Written by international experts and practitioners in the field, it is an essential resource for anyone who plans or conducts evaluations of health care organisations, as well as for those who want to learn more about the strengths and limitations of specific evaluation techniques and methods. The individual chapters summarise the latest evidence and good practice of established, tried and tested evaluation approaches as well as novel and innovative evaluation techniques in clinical and health organisational settings. The handbook comprises chapters on a wide range of topics such as digital technologies, leadership in health services, trauma-informed evaluation, harm reduction in evaluation, learning health systems and collective impact design. Each chapter provides a state-of-the-art summary of the current evaluation practice together with up-to-date references to existing published research. This is a ground-breaking and highly significant book, providing unique and comprehensive insights into the theory and practice of health services evaluation. It is a vital resource for all those who commission, undertake, and use evaluation to produce reliable and high-quality evidence of the efficacy and impact of health services.
Professor Judith Smith, Co-Director, National Institute for Health and Care Research (NIHR) BRACE Rapid Evaluation Centre, University of Birmingham, UK